TeleMagic, first released in 1985, was one of the early innovators of contact management software. As a fully customizable, three level relational database, TeleMagic has expanded beyond simple contact management into the customer relationship management arena. TeleMagic is designed to provide access and easy manipulation of the information that powers a business, with integrated features such as zoom dialing, faxing, word processing, Internet e-mail and more. TeleMagic was designed for the large network installation, but small to mid-sized businesses also benefit from TeleMagic’s robust feature set and data management. The complete customization features allow you to start with a blank page, and build your database to fit your business needs, or choose from several preloaded template designs. Databases have been designed for many uses not traditionally associated with contact management including inventory tracking, invoice generation, help desks, employee time cards, and sales force automation. This level of flexibility means the software changes to work the way you do, instead of requiring that you change the way you run your business to fit the software.

• Designed for networks or stand-alone PC’s (includes record locking)
• Three-level relational contact database
• Full featured Activity Manager
• Built-in fax capability
• Wireless Messaging access integrated with activities and the Contact Manager
• E-mail link to Microsoft Outlook
• Auto-dialer
• Branch Scripting with activity history generation and input fields linked to your contact records
• Sales Forecasting, including links to contact records and extensive reporting with graphs
• Spell Checker
• Custom and quick reports
• Automation Server for dedicated print, fax, e-mail, and wireless message processing
• Import and export using popular file formats
• Mail merge integration with popular word processors (Microsoft Word 97 and 2000, Corel WordPerfect 8 and 9, Lotus Word Pro 97 and 2000, and Wordpad.*Wordpad not supported in Windows 98 environment)
• System and field-level security and password protection
• Context-sensitive help including links to World Wide Web and FTP sites
• Record and system synchronization through Data Synchronization Server with automatic packet transfer
• Configurable toolbars
• User-definable macros
• Database Utility Program for system maintenance
• Host for client-server system, TeleMagic NetClient
• Integration with TeleMagic Auto Responder

TeleMagic Enterprise’s customization features are so robust; you can virtually use it as an application generator. Many contact managers are good at storing names, addresses, and phone numbers. TeleMagic stores any data. It is able to do this by using Key Fields. Key Fields allow users to specify what fields hold contact information, but do not require their presence in the database. This means that a TeleMagic database is not limited to containing contact data, but can also be used for any information that needs to be stored and organized.

An additional aspect of customization is the aesthetic control. TeleMagic can be designed to create a view of the data that provides the flow of data entry controlled to match the way an organization works. Multiple custom views for each database can be created for individuals or individual departments within a company.

TeleMagic provides a wide variety of user preferences that allow the user to control his or her own workspace. Each user can decide which screens they view when they first open a database. Activity preferences can be set up specific to each user's workload.

TeleMagic allows full customization of security. Supervisory users have their own security group with full rights to all features and databases. Separate security groups can be configured for other users based upon security needed for that user. Security can be set at the system level, database level and even at the field level within each database. Security groups allow the provision of security by department or job function.

The Contact Manager is the main window into TeleMagic. The appearance of the program can vary dramatically, depending on the particular database that is open. The Contact Manager screen is fully customizable. Everything from the type of information shown and how it is displayed, to the aesthetic presentation of the page can be designed by the user.